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Omnichannel commerce
Shop, website, click-and-collect and social channels sharing one catalogue, one stock record and one view of the customer.
Launch your online store for free
We set up your online store — design, catalogue, payments and delivery options — free of charge, so you can start selling online alongside your shop.
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Omnichannel Commerce
The challenges
The last item sells in-store while the website still shows it available.
Every product, price and photo is maintained in more than one place.
The same person is three different customers in three different systems.
Each channel reports its own version of the truth.
Our approach
Products where they fit, custom work where they don't — designed together so the pieces work as one.
Products and variants are managed once and published to each channel.
Channels read from the same stock, with optional safety buffers for online.
Online, in-store and collection orders in one order list.
Profiles matched across channels, with consent respected.
In practice
An illustrative sequence showing how the pieces work together.
08:30
An order comes in overnight for click-and-collect.
09:10
Staff see the pick list on the POS and reserve the items.
12:00
The last jacket in medium sells in-store; the website updates.
15:30
The customer collects; the order is marked fulfilled.
16:00
An online purchase is returned in-store and refunded to the original payment method.
18:00
Sales by channel shown in one report.
What's involved
An online store that shares stock with your shop.
Checkout, tables, orders and staff in one point of sale.
Stock levels, suppliers and purchase orders.
Card and contactless payments through licensed partners.
FAQ
Yes. We can integrate it with your POS rather than replace it.
Tell us how your business runs today. We'll come back with questions and a suggested starting point.