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Customer Loyalty
Customer profiles, points and rewards that live inside the checkout. Staff see who is in front of them, and customers see what they have earned.
The problem
If finding a customer takes longer than the sale, staff stop asking. Customer Loyalty puts lookup by phone, email or QR code directly in the checkout flow, and applies rewards with one tap.
Features
Name, contact preferences, visit history and notes — with consent captured at sign-up.
Earn per euro or per visit. Optional tiers unlock different rewards.
Available rewards appear as soon as a profile is attached to the basket.
A web-based card customers can add to their phone, without installing an app.
Group customers by visit frequency, spend or last visit for targeted, consented communication.
Export or delete a customer's data on request, and record marketing consent separately from the programme.
Workflow
Look up by phone or scan the customer's card.
Points are calculated on the final total.
Apply an available reward to the basket.
Optional, consented messages for lapsed regulars.
Business benefits
Join at the counter in seconds with a phone number or by scanning a QR code at the table.
Staff can see favourite orders and notes, so regulars feel recognised.
Consent is explicit and recorded, which matters under GDPR and builds trust.
Integrations
Integrations with third-party systems are scoped per project.
FAQ
It works natively with our POS. With another POS, we can connect loyalty through that system's API as part of a project.
Book a demo focused on your business. We'll show the product as it is today and be clear about what's included.